5

OIL CHANGE SPEEDY

5

Always helpful and nice.

5

5

really easy to keep up with regular maintenance at fleet doc.

5

Excellent work at a fair price with a friendly staff.

5

Most trustworthy mechanics in Lexington. Always have been very fast from oil changes and basic maintenance and major repairs. Devon is one of the kindest people I’ve had the pleasure of meeting.

5

All I can say is wow! The absolute best customer service I’ve ever experienced from any mechanic shop! Devon was helpful to so many ways. The communication was great and I highly recommend them to everyone! 5⭐️ company for sure!!

5

Friendly, fast and knowledgeable. Prices are more than fair. Will definitely go back.

5

I can always count on Fleet Doc to fix any issues I have with my vehicle. They have helped me numerous times on problems big and small, quickly and efficiently. The staff is friendly and honest. One instance in particular, they stayed on the phone for hours to get my repair fully covered by my warranty. Great place!

1

There terrible. Told me on the phone they could do it an when I got there they said they couldn't perform their work because it wasn't a serviceable part when I know for sure that it is and has been done before their just lazy an inexperienced and rude and condescending. Go anywhere else but here.

David, We are sorry you feel this way. On your particular vehicle, unfortunately the proper way to install a ball joint is with an entire control arm assembly. We take a major liability risk by trying to change just a ball joint that is stated as not serviceable as it could come apart while driving. We also have a company policy on not installing customer parts due to the 3 year and 36,000 mile warranty we offer to our customers. We could definitely take care of your vehicle, just not with a used ball joint. I apologize for any inconvenience.

- Fleet Doc LLC
Fleet Doc LLC is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Fleet Doc LLC (859) 254-8394, Fleet Doc LLC - Richmond (859) 972-7344 if you have any issues in accessing any area of our website.