It's old fashioned business service with attention to details and great communication. That's how I would describe my encounter when I signed up my small business fleet. I was greeted and recognized as soon as I walked in, listened to when I described what I needed, fit in for service of my vehicle and received a thorough, quality review of what my vehicle needed (and what I didn't need) at a price that rivals any other maintenance and repair shop. When my vehicle was ready it was finished on time and as promised. The owner was in the shop, the front counter guys were ready to go over everything without rushing me through took time to explain and answer questions unhurried and I was left with a confidence everything was taken care of properly. I took my wife's car in first, then immediately dropped my truck off for the same excellent treatment...and will continue with my work vehicle after! You won't find a better system or service anywhere, at least anywhere I've been for vehicle service or repair in the last 15 years!