5

I had never had to make any decisions regarding car repairs until my husband passed away a year ago. Needless to say, I have been dreading when those issues would come up. My car started making a noise, and I knew it probably wasn't good (I was thinking new brakes, etc.). Fleet Doc was recommended to me by a co-worker. I dropped my car off the next morning and Matt (one of the staff) drove me to work. Matt called me when he got back to the office, because they had already diagnosed the problem and had an estimate. Turns out it was a small thing to fix, and they let me know that my brakes, tires, etc., still have a lot of wear to them. What a relief! I cannot begin to express my appreciation or say enough good things about my experience! So you "SINGLE LADIES" out there that worry about being taken advantage of -- this is a place where there is no worry about honesty, integrity or excellent work! I will be going to Fleet Doc for all my repairs!!! Thanks again guys!!!!!

Thank you Ranee!! That is a very kind review. We are definitely not in the business of taking advantage of people. We want to be known for being honest and trustworthy. I am glad you have found us as your Automotive Shop and we appreciate you bringing your Toyota Corolla to us!

- Fleet Doc LLC
5

The best car and truck repair shop in lexington

Thanks Mike and Phil! We greatly appreciate your continued support and business on your company and personal vehicles.

- Fleet Doc LLC
5

Visited twice for car maintenance. Both times without an appointment and was in and out, reasonably prompt. They're professional and helpful. Great Lexington mechanics!

Thanks Pat! We appreciate you continuing to come and see us. We look forward to seeing you next time around!!

- Fleet Doc LLC
5

Josh is absolutely fabulous! They are fast, friendly and efficient. I highly recommend them.

Thanks Steve! We greatly appreciate you all at Certa Pro Painters.

- Fleet Doc LLC
5

Recently, I hit a parking spot roadblock--one of those useless pieces of concrete designed to ruin front bumpers and undersides of cars. Learning that I stripped out the screws on the skid guard under the front end of my car, I was prepared to pay a few hundred dollars for it to be replaced. I called Fleet Doc, easily scheduled an appointment, and took my car in and prepared myself for some bad news. Within two hours, Fleet Doc called and said that they fixed the problem...and I spent a teeny tiny fraction of the money which I expected to spend. They repaired the problem, which just took some patching and not a wholesale replacement. Growing up, I sometimes heard the refrain that, "an honest mechanic is as rare as an honest politician." Well, I don't know about any honest politicians, but I found one honest mechanic--one which I wouldn't hesitate for a second to recommend to my mother. If you need that car repaired, new tires, or even an oil change, I highly recommend that you give Fleet Doc a chance!

Thank you Ken! We really appreciate the kind words. We definitely take pride in fixing items that can be fixed safely without replacing them and putting the customers' best interest first. We look forward to seeing you again in the near future!

- Fleet Doc LLC
5

I stopped by on a busy Monday afternoon after Easter weekend. I am new to the Lexington area and came here based on the great reviews. My tires had 66,000 miles already on them and were beginning to ride rough so I assumed it was time to get new tires. Joe, the service technician was extremely helpful when assessing my tires. He told me the tires still had some life left on them but they would put it on a lift and check the suspension components to make sure that wasn’t the reason for the rough and loud ride at highway speeds. Joe offered to have Jim, the owner, give me a ride back to my house while waiting on the vehicle. Awesome service! I received a call a few hours later explaining I had some cupping in my tires but all the suspension components were still in good shape. They recommended I rotate, balance, and align the tires and the wheels to help with ride quality. They gave me a quote on 4 new tires but did not push me to get them yet because they thought the tires still had some miles left on them. I followed their recommendation. I have had the vehicle back for 2 days and the ride is 10x better. Less noise, smoother ride, and less wheel vibration. When the tires need to be replaced I will be back to have them put new ones on. Honesty, and excellent customer service goes a long way in repeat business. Jim, Joe, and the crew at Fleet doc encompass that to a tee. I will be taking all 3 of my vehicles here for as long as I am in Lexington. They are top notch.

Thank you so much Dustin! We appreciate you bringing your 4runner by and letting us take a look at it. I hope it is driving better after doing an alignment and that helps with the tire cupping issue! We look forward to seeing you again on the next visit!

- Fleet Doc LLC
5

Excellent customer service. Great prices with quality work done on my vehicle. I highly recommend using Fleet Doc for any work you need done on your vehicle.

Thank you Rex! That means a lot to us. We appreciate you bringing in you Ford F150 for tires, brakes and alignment!! So glad you found us and we looking forward to taking care of all your vehicle needs from now on!

- Fleet Doc LLC
5

Excellent

Thank you Roy! I hope your Ford E250 Van is driving much better after doing the ball joints and alignment. We look forward to working with you again!

- Fleet Doc LLC
5

Listen. I don't remember names, have always been horrible with them- but what I do know is that every single employee I encountered was welcoming and professional from beginning to end. To be honest there was no hope for my car. They were honest enough to tell me not to spend any more money on it. They could have easily convinced me to spend with them but they truly were giving advice that was in my best interest. I will absolutely refer anyone who ever needs repairs or advice to them. Thank you guys for everything. ❤

Heather, we greatly appreciate the kind words. We never like passing bad news along to a customer, but at the same time we want to be up front and honest and not let you put money into something that isn't going to be worth it. I hope you find something to replace your Pontiac Sunfire. We would love to do a pre-purchase inspection for you on a new vehicle as well.

- Fleet Doc LLC
5

Had no idea what was going on with my car, Matt was kind and toughed it out with me on trying to figure out over the phone what could possibly be going on (he a trooper for that). Once there, Jeff and Josh were great listened to my concerns and had the guys look over my entire car. I was in and out within 3 hours and had solid picture painted of what all was going on. All of the guys that work there are great and there is always laughter that can be heard. 100% recommend this place.

Anna, we greatly appreciate your continued business with us and the kind words!! I hope your Ford Escape is driving better after installing the wheel bearing. We will see you in a few months for your next oil change!

- Fleet Doc LLC
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